Shipping policy

Processing Time Orders are processed within 1–3 business days after payment confirmation.

Delivery Time Standard delivery takes 14 days from the date of dispatch. Please note that delivery times may vary due to customs clearance or other factors outside our control.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size.

Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.

Customs & Duties For orders within the EU, no additional customs duties apply. NeonVault complies with all EU import regulations.

Lost or Delayed Orders If your order has not arrived within 30 days of the expected delivery date, please contact us at predprinemai2@gmail.com and we will investigate immediately.

Contact For shipping inquiries, please reach out to: predprinemai2@gmail.com